That there is no separation between you and all that is good and true. Grace. A moment in thought where you are not alone, for you realize that you are part of a living, breathing creation. A moment where you understand that the unfolding of your life has meaning. Grace. The interturning of thought, intuition, and work to the highest possible good.
Listening requires entering actively and imaginatively into the other person's situation and trying to understand a frame of reference different from your own.