Listening to others clearly opens the way to understanding the situation. But listening to others requires quieting some of the voices that already exist within us. When this happens, there is space not only for our own truest voice, what the Quakers call the still small voice within. This voice always tells us the truth. And, as Alice Walker has said,

"...the inner voice can be very scary sometimes. You listen, and then you go 'Do whut?' I don't wanna do that! But you still have to pay attention to it."

We need to take time to quiet down and listen to ourselves with attention -- not only in the midst of action, but when we are alone ... we need to listen fully. It is the basis of all compassionate action.