Hope is the foundation or beginning step of faith and an essential expression of love. It provides the formless general aspiration for that which is higher and better, and then faith fills out the picture with the specific shape that a better self or a better world would take. As the expression of love, it sends that image out to the loved one and to the universe. By hoping you are taking an active part in the process by which the present creates the future.
Listening to others clearly opens the way to understanding the situation. But listening to others requires quieting some of the voices that already exist within us. When this happens, there is space not only for our own truest voice, what the Quakers call the still small voice within. This voice always tells us the truth. And, as Alice Walker has said,
"...the inner voice can be very scary sometimes. You listen, and then you go 'Do whut?' I don't wanna do that! But you still have to pay attention to it."
We need to take time to quiet down and listen to ourselves with attention -- not only in the midst of action, but when we are alone ... we need to listen fully. It is the basis of all compassionate action.
~ from COMPASSION IN ACTION by Ram Dass and Mirabai Bush