Holy listening, to "listen" another's soul into life, into a condition of disclosure and discovery, may be almost the greatest service that any human being ever performs for another (or oneself).
The most authentic sign we can give ourselves that we have actually begun the process of forgiveness is our prayer. This is true even if the only prayer we can say is to ask to want to forgive. In the beginning ít may be too much for us even to pray for the person who hurt us. Perhaps all r¡re can do is to pray for ourselves — to pray that for our own sake we may begin the process of forgiveness. Prayer is a way of recognizing and acknowledging God's movement towards us and God's gift of grace
~ from THE PROCESS OF FORGIVENESS by W. A. Meninger