The notion of silence appears to unsettle—or puzzle—no small number of people of all walks of life...Something as "unproductive" as silence is not often taken seriously. The evaluation of silence differs from culture to culture. In the West, if you notice that someone is silent for a prolonged period of time, the tendency might be to ask, "are you all right?" Or the silence might be interpreted as a sign of unbalanced introversion or isolation or passive aggression. In India, they would say of the silent one, Ah muni! (Ah, there is a holy soul!)
Dr. Torres had never seen teeth as bad as those he saw at La Mesa. "This stuff wasn't in any of my books." He noticed that the worst problems often belonged to the toughest men and women in the prison, and even the hardest cases cried when he showed them their new teeth in the mirror.
Some of the inmates he worked on still stay in touch with him. "They call me all the time and tell me, 'Hey, I'm working over here, I'm working over there,'" he says. "The jobs are no big deal, but they're working, which they couldn't do before, because people didn't accept them. Nobody except Mother Antonia cared for them."
~ from PRISON ANGEL by Mary Jordan and Kevin Sullivan