This is the greatest skill of all, to take the bitter with the sweet and make it beautiful, to take the whole of life in all its moods, its strengths and weaknesses, and of the whole make one great and celestial harmony.
The fundamental premise of compassionate listening is that every party to a conflict is suffering, that every act of violence comes from an unhealed wound. And that our job as peacemakers is to hear the grievance of all parties and find ways to tell each side about the humanity and suffering of the other. We learn to listen with our "spiritual ear," to discern and acknowledge the partial truth in everyone—particularly those with whom we disagree. We learn to stretch our capacity to be present to another's pain.
~ from "Just Listen" by Leah Green in "Yes!", Winter, 2002