Twenty-five years of listening to stories of pain in individuals' lives have taught me many important lessons. Perhaps the most important is the art of listening. If I reduce the pain I hear to a static moment or try to freeze it with my understanding, then I interrupt a process which always has a deeper meaning embedded within it. Pain is a messenger, a strange winged visitor that asks us to pay attention and listen beyond our usual preoccupations and concerns.
~ from NAVIGATING THE TIDES OF CHANGE by David La Chapelle
When you are about to talk, wait a second and consult the indwelling Divine Guest and ...be like someone receiving a visit or listening; without knowing it, grace will be your guide. When you are questioned, swallow your reply and wait a second to hear what you should say; it is particularly when you talk that you must know how to listen. If you are going to see someone, pause for a moment so that you can take Another with you.
For, to love another is to address to that person the most powerful and imperious form of appeal. It is to stir up in his or her depths a silent and hidden person forced to emerge in response to our voice, so new that even its owner did not know it, yet so true that he or she cannot fail to recognize it, even though seeing it for the first time.